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Shipping and Return Policies


Most packages will be shipped via USPS to the United States only.  Most parts should be received within 3-5 business days.  Although, some parts are specially ordered for you from Genuine Scooter Co. or SYM and may take up to about 10-14 days.  A notice will be displayed at checkout if additional shipping time is needed.

Shipping to Hawaii & Alaska

Additional shipping prices may be included on orders to Hawaii and Alaska.  Our shipping calculator is designed for the lower 48 states.  You will be contacted if the price is more than stated on your invoice.


Returns must be approved within 3 months of your purchase.  Unless our error, return shipping costs are paid by the customer and a 10% restocking fee will be applied. Approved returned merchandise must be received in proper packaging and in new condition to be accepted. If items are not received in re-saleable condition, they may not be accepted.  This policy is for your protection so we can ensure the high quality of our products.  We do not accept the return of electrical parts and components.



We are excited to announce that The Scooter Lounge is Utah's newest 
VESPA and PIAGGIO dealer!
Come see us in beautiful downtown Provo, Utah. 
302 S. 500 W. Provo Utah 84601