Shipping and Return Policies
Most packages will be shipped via USPS to the United States only. Most parts should be received within 3-5 business days. Although, some parts are specially ordered for you from Genuine Scooter Co. or SYM and may take up to about 10-14 days. A notice will be displayed at checkout if additional shipping time is needed.
Shipping to Hawaii & Alaska
Returns must be approved within 3 months of your purchase. Unless our error, return shipping costs are paid by the customer and a 10% restocking fee will be applied. Approved returned merchandise must be received in proper packaging and in new condition to be accepted. If items are not received in re-saleable condition, they may not be accepted. This policy is for your protection so we can ensure the high quality of our products. We do not accept the return of electrical parts and components.