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Privacy Policy
We can be reached via e-mail at: parts@thescooterlounge.com

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.



THANK YOU FOR SUPPORTING OUR SMALL FAMILY-RUN BUSINESS
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PLEASE NOTE 
THE FOLLOWING DATE WE WILL BE CLOSED:

April 26th
July 4th and 24th
August 1st - 3rd
November 28th - 30th
December 25th - end of 2024  


We gladly service the brands we sell:  
~VESPA, PIAGGIO, GENUINE, NIU, ROYAL ALLOY, SYM, LANCE AND SCOOTSTAR~

Please call or email to schedule an appointment before bringing your scooter in.  Scooters are accepted during business hours so please do not leave your scooter outside our building after store hours.  If you experience a problem regarding our repairs on your scooter, please bring it back within 30 days so we can make it right.  Vehicles that are not picked up upon completion after 3 business days will be charged storage fees of $10/day unless arrangements are made with management.  After 30 days property will be considered abandoned and sold.

We DO NOT work on off-brand scooters made in China unless they can get to us under their own power and are approved by management.  
 
We DO NOT work on legacy vehicles (scooters that are out of production) unless they can get to us under their own power and are approved by management. 

We DO NOT work on mopeds (gas powered vehicles with pedals), Honda Express, Trails, or Passports.  

We DO NOT work on motorcycles. 

We DO NOT work on stand up kick scooters unless it is a brand that we sell.

We DO NOT work on electric bicycles unless it is a brand that we sell.

We have a waiting list if you need work on Vintage Vespas.  Please do not drop off your vintage Vespa unless we have called you to bring it in.
 
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All parts orders should be placed through this website.  
For assistance please email us at parts@thescooterlounge.com.  
We cannot place order over the phone.